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How to Join
Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.
How to order
Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.
Payment
We accept the following forms of payment:
- Account Transfer
- Paypal : juverokorea
Shipping
  • Shipping Method : Parcel Service
  • Shipping Area : All Region
  • Shipping Rate :
  • Delivery Time : 5 - 45 days
  • * Your order will be shipped once your payment has been cleared.
    * The recipient will be held responsible for international shipments which may be subject to import duties and taxes.
    * Please be advised that these charges are levied by the destination country and we do not have control over them.
    * In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped.
    * Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Returns & Exchanges
Address for returns and exchanges:
- [04635] 26, Toegye-ro 4-gil, Jung-gu, Seoul, Republic of Korea 3F JUVERO,
PHONE : +8227796564

* If our customer is not satisfied, we accept returns with no reason.
* Please return within 10 days from the delivered date.
* Customers are responsible for return shipping costs and any loss in value.
* The merchandise should be in the original condition. (It means include tags and free gifts provided)
* For the sanitary reason, the Earrings once have been wear is not returnable.
Refunds
* It takes 3-5 business days to issue a refund for a returned or cancelled order.
* Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
Other
Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”

Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.

WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

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